Support
NotchPixel for Windows and for macOS.
Contact us
Email info@notchpixel.com. Tell us what you were doing when it went wrong, which version of Windows or macOS you use, and add a screenshot if you can. A real person reads every message.
System requirements
- Windows: Windows 10 version 2004 (May 2020) or later, or Windows 11. Any DPI, one or more monitors.
- macOS: macOS 14 or later, from the Mac App Store.
Getting started
NotchPixel sits at the top centre of your screen. Rest the pointer on it for a moment and it opens into a card; move away and it closes. On Windows, its settings open from the NotchPixel icon in the notification area, next to the clock.
Games (Windows)
- In a fullscreen game NotchPixel either hides completely or shows a slim FPS, CPU, GPU and RAM strip, whichever you choose in Settings, Gaming.
- If the strip does not appear, set the game's display mode to borderless or windowed fullscreen. In exclusive fullscreen the game owns the screen and nothing can draw over it.
- Your mouse will not open the island or the web drawer while you aim. To use either mid-game, bring your cursor up (Esc or the game's menu), or press Ctrl+Alt+N.
Keyboard shortcuts (Windows)
- Ctrl+Alt+N open or close the island
- Ctrl+Alt+P play or pause
- Ctrl+Alt+M mute the microphone
- Ctrl+Alt+H hide the island
- Ctrl+Alt+S screenshot, Ctrl+Alt+C pick a colour
Every shortcut can be changed in Settings.
Reporting a problem
On Windows, NotchPixel keeps a small diagnostic log on your PC. Attaching it to your email helps us find the cause quickly. Paste this into the File Explorer address bar to find it:
%AppData%\NotchPixel\notchpixel.log
It contains no personal data beyond what is on your screen: app names and error messages.
Uninstalling
- Windows: Settings, Apps, NotchPixel, Uninstall.
- macOS: quit NotchPixel, then move it from Applications to the Trash.
Refunds
If you bought NotchPixel on the Mac App Store, Apple handles refunds: request one at reportaproblem.apple.com. For anything else about a purchase, email us.
Privacy
NotchPixel has no account and collects nothing. Read the privacy policy for exactly what the app reads on your computer.
NotchPixel is not affiliated with, endorsed by or sponsored by Apple Inc. Dynamic Island is a trademark of Apple Inc.